Automate your way to 5-star reviews.
Manage customer reviews, redirect negative feedback, highlight positive testimonials, all from our Feedback Enhancement Platform.
Reviews Form the Foundation of Reputation
Online customer reviews are crucial for building a robust reputation. Given their prominence in search results across industries, it’s vital that your reviews reflect the unique strengths of your business. A significant 70% of customers are willing to leave a review when prompted. How can you achieve this? Enter AMPLIFY.
AMPLIFY provides a unified platform designed to simplify the process of gathering and managing authentic customer reviews. Customizable to your needs, AMPLIFY seamlessly integrates to automate review requests to your customers. This streamlined approach offers a user-friendly, accessible, and straightforward review system without unnecessary complexity.
How it works
Send Review Invitations
Send review invitations via email, text messages, or through your system using the exclusive AMPLIFY page option.
Request a Rating
Invitees are directed to a page where they can give a star rating to your business.
Redirect Negative Ratings
Feedback forms are provided confidentially for ratings that fall below your chosen star cutoff.
Encourage Positive Ratings for Public Testimonials
Ratings that surpass your chosen star cutoff are encouraged to leave a public review on your feedback platform.
Everything You Need to Gather More Positive Reviews
Supported Platforms
AMPLIFY supports platforms like Google My Business, Google Maps, Tripadvisor, Glassdoor, Product Review, and more. You can also request custom platforms or additional review platforms from us.
Email Modification
Customize your email to reflect your brand, convey your desired message, and schedule its delivery. You can also personalize your follow-up email.
Contact Administration
Import contacts via CSV, add them individually, or use our BCC email feature for automatic addition. Manage, monitor, and track contact interactions effortlessly.
Managing Complaints
Redirect negative feedback and resolve issues before they are published publicly on your review platform using the AMPLIFY platform.
Insightful Dashboard
Track your campaign's performance in real-time. Monitor metrics such as page views, ratings count, average ratings, intercepted complaints, performance trends over time, and more.
Responses and Reviews
Initiate conversations with your customers and handle responses to reviews, fostering positive interactions and encouraging ongoing engagement.